Guidelines for the Scope of Returns and Exchanges on the Gongman Warehouse Platform
1) Subjective returns and exchanges：The goods sold in the full warehouse，Some products will be delivered from the date of receipt7Within one natural day，You can apply for no reason return or exchange of goods，From the date of receipt7-15day，Collecting the return amount30%As a return handling fee，exceed15Returns and exchanges over a certain period of time，Do not handle it。sign“We do not support returns or exchanges without reason”The product，Neither of them can enjoy this service。
2) Delivery error or omission：Products mistakenly shipped from the full warehouse by Gongman，After verification，The buyer guarantees that the product packaging is intact and does not affect secondary sales，Returns and exchanges are available；After contacting the warehouse for the missing product, our company will arrange for a replacement as soon as the warehouse is full。
3) quality problem：Confirmed by the manufacturer through testing that the product has quality issues，Can be exchanged。（According to the manufacturer's policy, repairs or exchanges are possible）。
4) Logistics damage：Damage to goods caused by logistics，Please communicate with the after-sales personnel of Gongman Warehouse in a timely manner，So that we can process product claims in a timely manner，If there is a delay in logistics due to buyer feedback, no compensation will be made，The loss shall be borne by the buyer。
5) Refund for undelivered goods：If the buyer requests to cancel the order after payment，After confirming that no order or shipment has been arranged, Gongman Warehouse will arrange a refund process for you as soon as possible。
6) Special note：All products sold in Gongman Warehouse are brand new and authentic，To protect the interests of consumers，The following situations do not apply7Tian Returns and Exchanges：
a.Customized products、Fragile and consumable goods、Special Offer Products、And other purchasing goods or non stock goods that are confirmed by the buyer at the time of purchase to be unsuitable for return based on the nature of the goods；
b.Any non full warehouse sales or failure to issue full warehouse purchase invoices（The invoicing entity is Suzhou Shijiu Industrial Products Co., Ltd）The product；If the products are sold by the registered brand manufacturers，The invoicing entity is a brand manufacturer enterprise certified by Shijiu。
c.Products with quality issues exceeding the manufacturer's warranty period；
d.Damage caused by force majeure or self use、maintain、Goods damaged due to improper storage；
e.Unauthorized repairs、misuse、collision、negligence、abuse、Entering the liquid、accident、change、Product quality issues caused by incorrect installation，Or tear it apart、Alter the label、Machine serial number、Anti counterfeiting mark；
f.Other items that should not be returned or exchanged according to law。