Delivery Q&A
1)Regarding logistics information:Logistics information can be directly queried on the order details page,You can also consult the customer service of Gongmancang to help inquire;
2)Regarding the handling of lost items:If the courier informs of a lost item,You can immediately contact the after-sales personnel of Gongman Warehouse to handle it for you;
3)Regarding packaging damage:When receiving the goods, it was found that the outer packaging was damaged、When there is deformation or other situations,Customers should conduct on-site unboxing inspection,Confirm that the goods are in good condition before signing for them,Or directly refuse the visa;
4)Regarding Logistics Sign in:If the logistics information shows signed for,But the customer did not receive the goods,You can contact the delivery personnel first,Check for any delivery operation errors,Or already collected by others,If it is confirmed that the goods have not been received,You can contact the customer service of Gongman Warehouse to inquire about the reason;
5)Regarding the shortage of goods:Purchasing multiple items in the same order may be divided into more than one package for shipment,You can check the shipped list on the order details page,Can confirm whether the package is missing or waiting to be shipped based on the list,If confirmed not received,You can contact the customer service of Gongman Warehouse in a timely manner to handle it。