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Refund instructions


(1)Refund application approved after review,If the goods returned by the customer pass the warehouse inspection and are deemed qualified,From the date of receiving the refund request15Refund to customer within working days。If the inspection is not qualified, no refund will be issued。in addition,Due to the delay in customers submitting refund requests and product returns,And banks、Reasons for refund cycle of Alipay and other third-party payment platforms,We cannot rule out the possibility of a delay in the refund process。

(2) Any refund of orders made by Gongman Warehouse through any payment method will be refunded through the original refund method(as:Use Alipay to pay when placing an order,Refund directly returned to Alipay account)。

(3) When applying for a refund, it is necessary to provide feedback on the payment account and related information to the business or after-sales personnel,In order to process your refund in a timely manner。


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